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Refund & Cancellation Policy

Last updated: September 2026

1. 7-Day Free Trial (Zero Risk)

SmartReviewShield AI offers a complimentary 7-day free trial for all new business registrations. You may test our full feature suite, generate QR standees, and collect feedback without entering any payment details. You may cancel at any time before the trial concludes with zero charge.

2. Subscription Billing

Following the conclusion of your 7-day free trial, continuing active portal access and dashboard features is billed at $49 USD per month on a recurring basis. All subscriptions are billed in advance for each 30-day billing cycle.

3. Cancellation Policy

You can cancel your subscription at any time directly through your dashboard settings or by sending an email to our support team at smartreviewshield@gmail.com.

Upon cancellation, your subscription will remain active until the end of your current paid billing period. You will retain full access to your portal and standees until that period concludes, after which you will not be billed again.

4. Refund Policy

Because we provide a 7-day free trial allowing business owners to thoroughly test the platform prior to any payment, monthly subscription fees of $49/month are non-refundable once billed for the current billing cycle. No partial or prorated refunds are issued for unused days within a billing period.

5. Billing Inquiries & Exceptional Cases

If you believe you were charged in error, experienced an unintended duplicate charge, or experienced technical interruptions that our team was unable to resolve, please contact us within 7 days of the transaction at smartreviewshield@gmail.com. We review all requests promptly and issue refunds where appropriate.